Campaign For Excellence

During our staff conference, we conducted several Campaign for Excellence sessions for our team.

One of the initial sessions was about Flags in a case—not necessarily red flags!

The aim of this presentation was to suggest things that should prompt further inquiry. Hence, they are flags. They are not necessarily red flags, as there might be a valid explanation, and labeling them as red flags detracts from the purpose.

Instead, the presentation aimed to provide examples of things that should make you pause and verify the situation to determine if there is an acceptable explanation or if further investigation is needed. 

The sessions covered areas such as:

• Bank Statements and the wealth of information they can reveal or question.

• Electronic accounts, including suspense accounts, loan accounts, debtor control, journal ledgers, credit notes, and finally, dividends.

• Communications—company emails and general correspondence, creditor inquiries, and invoices.

• Other Sources of Information—deficiency accounts, accountant/auditor files, and solicitors' files.